Privacy Policy

By using our services, you agree to the terms described below.

Who We Are

ILLUSTRATIVE DNA OÜ is a private limited company based in Tallinn, Estonia.

Our website address is: https://illustrativedna.com

For the purposes of the General Data Protection Regulation (GDPR), ILLUSTRATIVE DNA OÜ acts as the data controller for the personal data processed through our platform.

Data Privacy

Our platform processes raw DNA data (genotype data) uploaded by our customers, typically obtained from various DNA testing companies that provide genetic sequencing services.

By uploading your DNA data and using our services, you explicitly consent to the processing of this data for the purpose of providing genetic analysis and related services.

Your data will only be used to provide our services, improve our products, and maintain platform functionality. We will not sell, share, or distribute your data to any third party or organization without your explicit consent, unless required by law.

The data you upload can only be accessed by authorized personnel responsible for processing it and delivering our services.

ILLUSTRATIVE DNA takes appropriate technical and organizational security measures to protect your data. However, in the event of hacking, unauthorized access, or similar incidents beyond our reasonable control, the company cannot be held responsible for resulting damages to the extent permitted by applicable law.

Data Retention

Your data will be retained only for as long as necessary to provide our services or until you delete your account and associated data.

Unlawful Use

All features, services, technologies, software, and content provided through our platform are the intellectual property of ILLUSTRATIVE DNA OÜ.

Unauthorized copying, reverse engineering, redistribution, or commercial use of our content or technology without permission may result in legal action.

Refund Policy

Refund is only applicable if by any reason (i.e. due to corrupted or unsupported file formats) we fail to provide your results. Once the results are received or one of our services used, we can’t issue refunds.

Your Rights

You may delete your account and all associated personal data from our servers at any time. Please note that this action is permanent and irreversible, and refunds cannot be issued afterwards.